Refund Policy
Last updated: 28 May 2026
Refund & Return Policy
We want you to be completely satisfied with your purchase.
Returns
- Items can be returned within 7 days of delivery if they are damaged, defective, or not as described.
- Perishable goods (food, fresh produce) cannot be returned once delivered, unless damaged during transit.
Refund Process
- Once we receive and inspect the returned item, your refund will be processed within 5-7 business days.
- Refunds are issued to the original payment method.
- For COD orders, refund will be credited to your bank account or store wallet.
How to Request a Return
Contact us through the Support section in the app with your order number and reason for return. We will guide you through the process.
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Gentle Earth Private Limited